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Consumer Loyalty

customer loyalty

Consumer Loyalty

In any business, more than likely, 80% of profits typically come from 20% of your customers, which is why it is critical to have a loyalty program that offers modularity. Think about it–your high value customers will more than likely have different preferences than your low value customers, not to mention, your most profitable customers should be treated and rewarded differently than a consumer who may only do business with you occasionally.

eMart Solutions helps you identify your various consumer segments and identify 'moments of truth' that can trigger loyalty with your brand. We partner with you in designing the program that generates a profitable, long-term value from the varied consumer segments. With our in-house competencies, data management & analytics, marketing optimization, logistics and reward management, we have extensive capabilities in designing and managing the programs for your customers.

We design, develop and manage full-fledged instore retail programs for our clients, with both points and privileges based rewards. Our technology platform empowers you to integrate your point of sale technology with our software and provide a secure interface with your servers to capture, validate and track consumer data.

Our proprietary SaaS based technology platform is built to be an elastic with a configurable front end and a scalable backend. This platform allows us to greatly increase the efficiencies in cost, time and reach of your consumer loyalty program.

Contact us today. We would love to help you either create your very first consumer loyalty program or significantly enhance your existing consumer loyalty program asset.